Harness the power of data and make a real impact

Explore the positive and revolutionary effects of Senseforce across strategic development, multiple departments, products, and industries.

Proaktiver Kundenservice durch datenbasiertes Maschinen-Monitoring

Erstklassiger Kundenservice

Was verstehen Sie unter gutem Kundenservice? Schnelle Reaktionszeiten sobald Ihr Kunde Probleme meldet? Direkter Kontakt zum Ansprechpartner vor Ort? Schön und gut. Aber stellen Sie sich vor, Ihr Service-Team erkennt Probleme und Anomalien bevor Sie sich auf den laufenden Betrieb auswirken und kann so direkt die notwendigen Schritte einleiten. Smarte Maschinen melden frühzeitig, wenn Probleme auftreten. Das Resultat: Weniger Ausfallzeiten und damit weniger Service-Stunden, absolute Zuverlässigkeit und zufriedenere Kunden, die einen kompetenten und proaktiven Partner an Ihrer Seite wissen.

Der Kontrollraum

Mit den leicht zugänglichen Maschinendaten kennen Sie die Bedürfnisse des Kunden noch vor dem Kunden selbst. So können präventive Instandhaltungspläne entstehen und attraktive Vertragsbedingungen ausgehandelt werden

Senseforce Kunden berichten von einem Zuwachs an Serviceverträgen von bis zu 20%. Und zufriedene Service Mitarbeiter sorgen für zufriedene Kunden – das ist nur der Nebeneffekt.

Unsere Module

Hier finden Sie unsere App-Lösungen, die Ihrem Kundenservice zu mehr Kontrolle und zufriedeneren Kunden verhelfen.

Module ansehen

Fallstudie

Wie die Künz GmbH seinen Kundenservice transformierte

Zur Fallstudie

Exacting and efficient engineering for the future

Informed design and development

By analysing how existing machines are used and perform in real-time and in real-use environments, you can design and manufacture new machines and parts, to meet exacting specifications and function requirements. Your R&D processes can evolve, creating innovations based on an informed iterative process, potentially expanding your product portfolio exponentially.

Reduce overheads. Increase innovation

With the adoption of an informed engineering process you will significantly reduce a products time to market. The next generation of innovative machines can be created with confidence by your in-house experts.

With the increased efficiency and innovative solutions that your products offer comes the opportunity to increase functionality and performance, ultimately resulting in cost reductions in both warranties and guarantees of up to 25%.

Our products

Review our full product stack and discover ways we can support your engineering

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Case Study

Read more how Künz transformed their Engineering Department

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Data insights drive customer relations

Your sales team toolkit

Sales are based on the understanding of a client’s needs. With the usage and performance data Senseforce can bolster and strengthen this understanding, giving your sales team a toolkit for identifying real usage information, so they can predict a client’s needs even before they are aware of them. Valuable data insights can also be presented to the client via our whitelabelled platform and billed on a monthly basis opening up a complete new revenue stream for your company.

Informed negotiations and decision making

Data allows purchasing to gain a deeper understanding of the products they buy, what they should buy in the future, and even what they should not invest in. Senseforce offers the purchasing department the ability to compare like for like and to use real insights to negotiate contracts, rates and services.

There is the potential to develop informed decision making, guaranteeing the right items are bought for the right price. This increase in negotiation power has proved invaluable to our customers.

Reduce the start-up times and costs

Real time monitoring

By monitoring and analysing the performance of machines with Senseforce in real-time you can actively reduce the installation time and installation costs. An advantage of real-time remote monitoring is also that the experienced personnel can oversee and guide installation remotely. With the detailed monitoring of the installation process also comes the performance data that can alert you to saving alterations that can be made to guarantees. Our clients report an average reduction of installation costs by 8%.

Der Kontrollraum

Mit den leicht zugänglichen Maschinendaten kennen Sie die Bedürfnisse des Kunden noch vor dem Kunden selbst. So können präventive Instandhaltungspläne entstehen und attraktive Vertragsbedingungen ausgehandelt werden

Senseforce Kunden berichten von einem Zuwachs an Serviceverträgen von bis zu 20%. Und zufriedene Service Mitarbeiter sorgen für zufriedene Kunden – das ist nur der Nebeneffekt.

Unsere Module

Hier finden Sie unsere App-Lösungen, die Ihrem Kundenservice zu mehr Kontrolle und zufriedeneren Kunden verhelfen.

Module ansehen

Fallstudie

Wie die Künz GmbH seinen Kundenservice transformierte

Zur Fallstudie

Monitor and manage energy consumption

Know more without effecting core operations

Manufacturing is among the largest consumers of energy in the world. You face the challenge of using power as efficiently as possible to reduce consumption and costs. By utilising Senseforce you can monitor, predict and reduce energy consumption without effecting core operations. By presenting all the data surrounding energy consumption in one simple format you can have vital energy consumption information at the click of a button. The cost savings in energy efficiency vary, but can be expected to be over 10%.